Rooms, tables and the kitchen. One system.
Mezbaan is software for owner-run hotels, restaurants and hotels with their own restaurant in India. Take orders, send them to the right kitchen, check guests in and out, and see the day’s numbers without adding up three registers.
- 15-day free trial, no card
- Bills print when the internet drops
- Staff screens in Hindi or English
What is built in
GST invoices per outlet
Tax rules by property, outlet and item, with a separate invoice series for each unit.
Works offline at the counter
A registered counter keeps billing and printing tickets, then syncs.
Tally and Zoho Books exports
Your accountant gets the figures in the format they already use.
Two-step sign-in and an activity log
Owners and managers sign in with an authenticator app; every change is logged.
Choose the edition that matches your business
One product in three editions. Each one shows your staff only the screens they need, and you can move up to Haveli later without moving your data.
Run the front desk from one screen
- A room grid by date, with each booking and its source.
- Check-in, folio and checkout with a GST invoice.
- Housekeeping states and a nightly audit that posts room charges.
- A direct booking page guests reach from your own QR code.
From ₹999 a month. 15-day free trial.
Rooms and the restaurant in one login
- Restaurant bills move to a guest's folio only after five checks pass.
- One guest record across stays and meals.
- Restaurant revenue is counted once, so reports reconcile.
- Everything in Sarai and everything in Rasoi.
From ₹1,499 a month. 15-day free trial.
Tables, kitchen and billing that keep moving
- Captain orders sent to the right kitchen station.
- QR table ordering, confirmed by your staff.
- GST bills that keep printing when the internet drops.
- Recipes that deduct stock, with alerts before you run out.
From ₹699 a month. 15-day free trial.
What changes when the front desk, kitchen and accounts share one system
Room service on paper slipsCharges are written down and added at checkout, sometimes to the wrong room.
Checked before they postA restaurant bill moves to a room only after the room number, guest surname, active stay, open folio and credit limit all check out.
One list for every kitchenThe tandoor and the dosa counter work from the same chits, and orders get missed.
Each station gets its own ticketsItems go to the right kitchen screen or printer by rules you set. Rush and rejected tickets are flagged on both sides.
The same rupee counted twiceA dinner charged to a room shows up in both restaurant and room revenue.
Revenue counted onceThe restaurant keeps the sale and the folio records a transfer, so the owner's totals add up.
Running out mid-serviceNobody knew the paneer was low until the order came in.
Stock that warns youRecipes deduct ingredients as bills settle. Low, out-of-stock and expiry alerts go to whoever manages stores.
Three registers at nightThe owner rebuilds the day from the front desk book, the restaurant pad and the cash box.
One summary of the daySales, collections and occupancy in one place, and a nightly summary marked estimated until the day is closed.
Look around the product
These are real Mezbaan screens running sample businesses. Pick an area to see what your staff would see.
Every room for the next two weeks, on one grid
Sample dataFront desk room grid with bookings, housekeeping states and today's arrivals, phone width
- Bookings by room and date, with the source on each one (walk-in, Booking.com, Agoda and others as entered by staff).
- Housekeeping state next to every room number: clean, dirty, inspected, out of order.
- Today's arrivals with one-tap room assignment and check-in.
The floor plan shows what every table is doing
Sample dataRestaurant floor plan with occupied tables, covers, running totals and kitchen status, phone width
- Covers, running total and kitchen status on each table.
- QR orders and online orders in their own tabs, waiting for staff to accept.
- The store chip shows whether the day has been opened, and since when.
Tickets in columns, with time on the clock
Sample dataKitchen display with tickets grouped by new, accepted, preparing and ready, phone width
- New, accepted, preparing and ready, with minutes since the order.
- Veg and non-veg marks on every line; rush tickets highlighted.
- Each station can see only its own tickets: tandoor, South Indian, bar.
Guests order from the table; staff confirm first
Sample dataGuest QR menu on a phone with categories, veg-only filter and add buttons, phone width
- Each table has its own QR code; orders go to staff before the kitchen.
- Sold-out dishes stay visible but cannot be ordered.
- Guests can rate the visit privately; low ratings open a complaint for the owner.
Stock that moves with every settled bill
Sample dataInventory overview with purchases, recipe usage, wastage and open stock alerts, phone width
- Recipes deduct ingredients when a bill settles, once per bill.
- Purchases, wastage and counted adjustments, each with a reason.
- Alerts for low stock, out of stock and expiry, with a suggested order.
Open the day with a float, close it with a count
Sample dataStore open and close screen with the current session and closing checklist, phone width
- Opening cash and a short checklist to start the day.
- Closing lists what is still open: unbilled orders, unpaid bills, live tickets.
- Counted cash against expected, with the difference recorded.
Sales, collections and the day so far
Sample dataSales and operations dashboard with today's sales, payment methods and top items, phone width
- Owner, manager and staff dashboards built from the same definitions.
- Figures are marked estimated until the day or month is closed.
- Exports for Tally and Zoho Books, and CSV files that open in Excel.
From the first call to your first night on Mezbaan
Setup is done with you, not handed to you. Most of it happens in your first week.
See it with your own setup
A demo on a video call, using your room types or menu. You choose the edition and plan that fits.
We set up your workspace
GST and invoice settings checked with your accountant; rooms, rates, menus, tables and staff accounts loaded.
Train the team and run it
Two training sessions for staff, then a review on day 14 of your free trial to see what is working.
What each edition runs
Every edition includes the owner dashboards, the nightly summary, Ask Munshi, two-step sign-in and the activity log.
| What it runs |  Mezbaan Sarai Hotels and homestays |  Mezbaan Haveli Hotels with their own restaurant |  Mezbaan Rasoi Restaurants and cafés |
|---|---|---|---|
| Front desk room grid, reservations, check-in and checkout | Included | Included | Not included |
| Housekeeping and night audit | Included | Included | Not included |
| Folios and GST invoices at checkout | Included | Included | Not included |
| Direct booking page with your own QR code | Included | Included | Not included |
| Restaurant floor, captain orders and billing | Not included | Included | Included |
| Kitchen display and station routing | Not included | Included | Included |
| QR table ordering | Not included | Included | Included |
| Billing that keeps working offline | Not included | Included | Included |
| Recipes, stock and stock alerts | Not included | Included | Included |
| Restaurant bills charged to a guest's room | Not included | Included | Not included |
| Owner dashboards, nightly summary, Ask Munshi | Included | Included | Included |
| Tally and Zoho Books exports | Included | Included | Included |
Mezbaan Sarai
- Front desk room grid, reservations, check-in and checkout
- Housekeeping and night audit
- Folios and GST invoices at checkout
- Direct booking page with your own QR code
- Owner dashboards, nightly summary, Ask Munshi
- Tally and Zoho Books exports
Mezbaan Haveli
- Front desk room grid, reservations, check-in and checkout
- Housekeeping and night audit
- Folios and GST invoices at checkout
- Direct booking page with your own QR code
- Restaurant floor, captain orders and billing
- Kitchen display and station routing
- QR table ordering
- Billing that keeps working offline
- Recipes, stock and stock alerts
- Restaurant bills charged to a guest's room
- Owner dashboards, nightly summary, Ask Munshi
- Tally and Zoho Books exports
Mezbaan Rasoi
- Restaurant floor, captain orders and billing
- Kitchen display and station routing
- QR table ordering
- Billing that keeps working offline
- Recipes, stock and stock alerts
- Owner dashboards, nightly summary, Ask Munshi
- Tally and Zoho Books exports
Your business data stays yours
Mezbaan is new, so instead of borrowed logos and ratings, here is how your data is handled.
Kept apart from other businesses
Each business has its own workspace. An automatic check confirms no business can read another’s records.
Support only with your approval
Our team can look in only after you approve, for a set scope and time, and every screen they open is logged.
A permanent activity log
Voids, discounts, refunds and setting changes are recorded with who did them and when.
Export whenever you like
Tally, Zoho Books and CSV exports stay available, even if your plan ends.
Questions owners ask first
Which edition should I choose?
Choose Mezbaan Sarai if you run rooms only, Mezbaan Rasoi if you run a restaurant or café, and Mezbaan Haveli if your hotel has its own restaurant. It is the same product underneath, so moving from Sarai or Rasoi to Haveli later keeps all your data.
What does setup involve?
We check your GST and invoice settings with your accountant, load your rooms, rates, menus and tables, and train your staff in two sessions. Menus can be pasted in as text; the setup assistant drafts the items and a person confirms each one.
Guest histories from other software are not imported automatically today.
Does billing work without internet?
Yes, on a registered billing counter. Bills and kitchen tickets keep printing, invoice numbers stay in an unbroken series, and everything syncs when the connection returns.
How much does it cost?
Monthly plans start at ₹699 a month for one restaurant outlet and ₹999 a month for a hotel of up to 15 rooms, with a 15-day free trial and no card needed to start. Yearly billing is optional and costs 15% less. See pricing.
Which devices does it run on?
Mezbaan runs in a web browser on computers, tablets and phones, so there is nothing to install. Kitchen screens work on any tablet or screen with a browser. Bills and kitchen tickets print through the device's own printing.
Does it connect to Zomato and Swiggy?
Mezbaan has the delivery-order screens, item mapping and test orders ready. Live orders need an account with an integration partner, which is a separate paid service. See integrations.
Can I take my data out?
Yes. Your data stays in your own business workspace, and you can export it for Tally and Zoho Books, or as CSV files that open in Excel, at any time, including after a plan ends.
Can your support team see my data?
Only when you approve it, for a limited scope and time. Every screen they open during that time is written to your activity log.
See it run with your own rooms and menu.
We run the demo on a video call with your room types or menu loaded, so you can judge it on your own work.