Mezbaan
For owner-run hotels and restaurants in India

One system for the front desk, the restaurant, room service and the kitchen.

Mezbaan connects the front desk, the restaurant and room service. Room charges are checked before they post, revenue is counted once, and the reports add up. Ask Munshi for the day’s numbers instead of adding up three registers.

  • 15-day free trial, no card
  • Bills print when the internet drops
  • Munshi answers with its working
  • Monthly plans, cancel anytime
The Banyan Grand · TodayIllustrative sample data
₹1,18,400 Net revenue today▲ 9% on the same day last week
  • Rooms₹84,000
  • Restaurant₹34,400
  • Occupancy this month71.4%
  • Bills settled today46
  • Restaurant bills charged to roomsCounted once, in the restaurant
Estimated until tonight’s night auditSame figures as the dashboards
  • Front desk
  • Room grid
  • Housekeeping
  • Night audit
  • Captain orders
  • Kitchen display
  • Room service
  • Folios
  • GST invoices
  • Owner dashboards
  • Ask Munshi
3 Editions, one product
5 Checks before a room charge posts
15 Day free trial, no card
300 Munshi questions a month
What Mezbaan gives you

Built in from day one

The parts owners and accountants ask about first, in every edition.

GST invoices per outlet

Tax rules by property, outlet and item, with a separate invoice series for each unit.

Works offline at the counter

A registered counter keeps billing and printing tickets, then syncs.

Tally and Zoho Books exports

Your accountant gets the figures in the format they already use.

Two-step sign-in and an activity log

Owners and managers sign in with an authenticator app; every change is logged.

One connected system

What changes when the front desk, kitchen and accounts share one system

  • Room service on paper slips

    Charges are written down and added at checkout, sometimes to the wrong room.

    Checked before they post

    A restaurant bill moves to a room only after the room number, guest surname, active stay, open folio and credit limit all check out.

  • One list for every kitchen

    The tandoor and the dosa counter work from the same chits, and orders get missed.

    Each station gets its own tickets

    Items go to the right kitchen screen or printer by rules you set. Rush and rejected tickets are flagged on both sides.

  • The same rupee counted twice

    A dinner charged to a room shows up in both restaurant and room revenue.

    Revenue counted once

    The restaurant keeps the sale and the folio records a transfer, so the owner’s totals add up.

  • Running out mid-service

    Nobody knew the paneer was low until the order came in.

    Stock that warns you

    Recipes deduct ingredients as bills settle. Low, out-of-stock and expiry alerts go to whoever manages stores.

  • Three registers at night

    The owner rebuilds the day from the front desk book, the restaurant pad and the cash box.

    One summary of the day

    Sales, collections and occupancy in one place, and a nightly summary marked Estimated until the day is closed.

How it works

A dinner reaches the room bill only after it is checked

The restaurant and the front desk stay separate where they should be, and connect at one checked step.

  1. 1

    Restaurant bill

    The cashier closes the table’s bill and chooses “Charge to room”.

  2. 2

    Five checks

    Room number, guest surname, active stay, open folio and credit limit. If any fails, the charge stays on the restaurant bill and the cashier is told why.

  3. 3

    Guest folio

    The charge posts as a transfer. Checkout produces one bill and a GST invoice; the restaurant keeps the sale, so revenue is counted once.

Charge to room · Banyan Table → Room 312Illustrative sample data
  • Dinner bill, table 6₹1,840
  • Guest surname enteredMehra
  1. Room number is occupiedVerified
  2. Guest surname matchesVerified
  3. Stay is activeVerified
  4. Folio is openVerified
  5. Within the credit limitVerified

Editions

Which edition fits you?

One product in three editions. Pick what you run and see what you get.

For hotels with their own restaurant

Mezbaan Haveli

A haveli is the family house with its own rooms and its own kitchen.

The front desk and the restaurant share one guest record, so a dinner charged to a room reaches the folio only after it is checked, and is counted once.

Munshi for hotels with a restaurant: Ask about the day across rooms and the restaurant; each rupee is counted once, the same way the dashboards count it.

From ₹1,499 a month · pay monthly, cancel anytime · 15-day free trial.

Included modules
  • Everything in Sarai: room grid, check-in, housekeeping, night audit, folios
  • Everything in Rasoi: floor, captain orders, kitchen display, QR ordering, offline billing, stock
  • Restaurant bills charged to a guest’s room after five checks
  • One guest record across stays and meals
  • Per-unit P&L for rooms and the restaurant
  • Owner dashboards, nightly summary and Ask Munshi

Same software, same data. Moving from Sarai or Rasoi to Haveli switches modules on in the same workspace, so nothing is migrated.

Compare all three editions
What each Mezbaan edition includes
What it runsMezbaan SaraiHotels, guesthouses and homestaysMezbaan HaveliHotels with their own restaurantMezbaan RasoiRestaurants, cafés and dhabas
Front desk room grid, reservations, check-in and checkout—
Housekeeping and night audit—
Folios and GST invoices at checkout—
Direct booking page with your own QR code—
Restaurant floor, captain orders and billing—
Kitchen display and station routing—
QR table ordering—
Billing that keeps working offline—
Recipes, stock and stock alerts—
Restaurant bills charged to a guest’s room——
Owner dashboards, nightly summary, Ask Munshi
Tally and Zoho Books exports
Ask Munshi · built in

Munshi gives you the number, with its working

Munshi is the assistant inside Mezbaan. Ask about sales, rooms, dishes, dues or stock in plain English, and it answers from your own figures: the period, the numbers behind it and how it was calculated.

Answers

Shows its working and follows each person’s role.

Tasks

Guest requests become staff tasks, the night audit closes the day, and anything involving money waits for a manager’s PIN.

Results

A nightly summary for the owner, a nightly account check, and alerts when a figure, a budget or the stock needs attention.

Ask MunshiYour figures, your permissions Illustrative sample data
Sales today
Sales and revenueTodayEstimated

Net revenue today is ₹1,18,400, up 9% on the same day last week (₹1,08,620).

Rooms₹84,000
Restaurant₹34,400
Bills46

How: Before GST. Restaurant bills charged to rooms count once, in the restaurant. Same definition as the dashboards.

Source: Settled restaurant bills and room charges posted today. The Banyan Grand, a sample 32-room hotel with its own restaurant, Banyan Table.

Pick a question to see Munshi answer.300 questions a month in every plan
Your data

Your business data stays yours

Mezbaan is new, so instead of borrowed logos and ratings, here is how your data is handled.

Kept apart from other businesses

Each business has its own workspace. An automatic check confirms no business can read another’s records.

Support only with your approval

Our team can look in only after you approve, for a set scope and time, and every screen they open is logged.

A permanent activity log

Voids, discounts, refunds and setting changes are recorded with who did them and when.

Export whenever you like

Tally, Zoho Books and CSV exports stay available, even if your plan ends.

For your CA

Built for your Chartered Accountant

Clean invoices, clean exports and a period your CA can close. Settings for GST are confirmed with your accountant during setup.

GST invoice series per unit

Each property, outlet and counter numbers its own GST invoices, with tax rules set by property, outlet and item. Offline counters reserve number blocks, so the series stays unbroken.

Tally and Zoho Books exports

Tally XML, a Zoho Books journal CSV and a GST sales register, plus CSV files that open in Excel. Exports stay available even if a plan ends.

Period close

Close a month with a checklist and a frozen snapshot, so figures move from Estimated to final. Only the owner can reopen it, with a reason.

A permanent activity log

Voids, discounts, refunds, rate overrides and setting changes are recorded with who did them and when, in a tamper-evident log.

Read-only access for your CA

One sign-in for the CA across every client who gives access. They can view and export, never change, and every visit is in the owner’s activity log. The owner can remove access at any time.

GST reports per GSTIN

B2B and B2C, rate-wise totals, HSN/SAC summary, numbering gaps, cancelled register and GSTR-1-ready files, with rates and codes taken from your own settings.

Plans for every size

From the smallest homestay to a growing hotel group, Mezbaan fits

Built for every size of business: from a five-room homestay or a single café to a hotel with its own restaurant and several outlets.

  • Pay monthly on every editionSarai, Haveli and Rasoi all have monthly plans. Yearly is optional and 15% less.
  • Cancel anytime on monthly plansNo lock-in. Cancel before your next billing date and you are not billed again.
  • Your data stays yoursEverything stays viewable and exportable, even after a plan ends.
FAQ

Questions owners ask first

Which edition should I choose?

Choose Mezbaan Sarai if you run rooms only, Mezbaan Rasoi if you run a restaurant or café, and Mezbaan Haveli if your hotel has its own restaurant. It is the same product underneath, so moving from Sarai or Rasoi to Haveli later keeps all your data.

What does setup involve?

We check your GST and invoice settings with your accountant, load your rooms, rates, menus and tables, and train your staff in two sessions. Menus can be pasted in as text; the setup assistant drafts the items and a person confirms each one. Guest histories from other software are not imported automatically today.

Does billing work without internet?

Yes, on a registered billing counter. Bills and kitchen tickets keep printing, invoice numbers stay in an unbroken series, and everything syncs when the connection returns.

How much does it cost?

Monthly plans start at ₹699 a month for one restaurant outlet and ₹999 a month for a hotel of up to 15 rooms, with a 15-day free trial and no card needed to start. Yearly billing is optional and costs 15% less. See pricing.

Can I cancel anytime?

Yes, on monthly plans. There is no lock-in: cancel before your next billing date and you will not be billed again. Your data stays yours to export.

Which devices does it run on?

Mezbaan runs in a web browser on computers, tablets and phones, so there is nothing to install. Kitchen screens work on any tablet or screen with a browser. Bills and kitchen tickets print through the device’s own printing.

Does it connect to Zomato and Swiggy?

Mezbaan has the delivery-order screens, item mapping and test orders ready. Live orders need an account with an integration partner, which is a separate paid service. See integrations.

Can I take my data out?

Yes. Your data stays in your own business workspace, and you can export it for Tally and Zoho Books, or as CSV files that open in Excel, at any time, including after a plan ends.

Can your support team see my data?

Only when you approve it, for a limited scope and time. Every screen they open during that time is written to your activity log.

All questions and answers

Getting started

From the first call to your first night on Mezbaan

Setup is done with you, not handed to you. Most of it happens in your first week.

  1. 01

    See it with your own setup

    A demo on a video call, using your room types or menu. You choose the edition and plan that fits.

  2. 02

    We set up your workspace

    GST and invoice settings checked with your accountant; rooms, rates, menus, tables and staff accounts loaded.

  3. 03

    Train the team and run it

    Two training sessions for staff, then a review on day 14 of your free trial to see what is working.

See it run with your own rooms and menu.

We run the demo on a video call with your room types or menu loaded, so you can judge it on your own work.